Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What materials are used in Patricia Nash products?
All of our handbags and accessories are crafted from 100% premium full-grain leather, often featuring hand-finished details and vintage-inspired textures.
How should I care for my leather handbag?
We recommend using a high-quality leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight or moisture to maintain the natural beauty of the grain.
What is your return policy?
We accept returns of unused, unworn merchandise with original tags attached within 30 days of the purchase date for a full refund.
Do you offer a warranty on your products?
Yes, we offer a limited one-year warranty that covers any manufacturing defects in materials or workmanship from the date of purchase.
When will my order ship?
Orders typically process within 1-2 business days. Once shipped, standard delivery usually takes between 3 to 7 business days depending on your location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement to request any changes.